Responsible Gaming
Gaming Should Be Entertainment
At 1Win, we believe that gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Gambling carries inherent risks, and it's important to approach it responsibly and within your means.
Please gamble only with money you can afford to lose, and set strict limits on your time and spending.
Age Verification
Online gaming on 1Win is strictly for individuals aged 18 years or older (or the legal age of majority in your jurisdiction in India). By accessing this platform, you confirm that you meet the legal age requirement in your region.
If you are under the legal gambling age, please do not proceed. We take age verification seriously to protect minors from potential harm.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your behavior, please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Keeping your gambling secret from family or friends
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Problems: Borrowing money or going into debt to fund gambling
- Loss of Control: Being unable to stop or reduce your gambling despite wanting to
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Relationship Strain: Arguments with loved ones about your gambling habits
Self-Help Tools & Features
1Win provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Loss Limits: Establish a maximum amount you're willing to lose in a given period
- Reality Checks: Receive regular notifications reminding you how long you've been playing
- Session Limits: Set time limits for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from the platform for a period of time
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these trusted organizations:
India
- All India Gaming Federation (AIGF): Advocacy and support for responsible gaming practices in India
- National Institute of Mental Health and Neuro Sciences (NIMHANS): Offers counseling and treatment services
- Aasra - Lifeline for Mental Health: Provides confidential support and counseling
International Resources
- UK - GamCare: www.gamcare.org.uk - Free, confidential support and counseling
- UK - GamStop: www.gamstop.co.uk - National self-exclusion scheme
- Australia - Gambling Help Online: www.gamblinghelponline.org.au - Free counseling and support
- Canada - Responsible Gambling Council: www.responsiblegambling.org - Prevention and treatment resources
- USA - National Council on Problem Gambling: www.ncpgambling.org - 1-800-522-4700 helpline available
If You Need Help
Your wellbeing is our priority. If you believe you have a gambling problem or are concerned about your gaming habits, please seek professional help immediately. There is no shame in reaching out—support is available and recovery is possible.
Contact one of the support organizations listed above, speak to a trusted family member or friend, or visit your healthcare provider for a referral to specialized treatment.
Remember: Gambling should only ever be entertainment. Never gamble money you need for essentials like rent, food, or bills.